Contact Us

Tripbase is operated by Cricket Traveling LTD, registered in Israel. We’re a small team — there’s no phone queue or live chat, but we read every message and reply within a few business days.

Support & general questions

For help with a personalized travel guide, billing, account issues, or general feedback about the site, email [email protected].

Already have a guide in progress and want to refine it? Reply directly to your guide email — your message lands in the same queue and we’ll have the relevant context.

Content corrections

Spotted something inaccurate on a destination page, blog post, or guide? Send the URL and a one-line description of what’s off to [email protected] and we’ll fix it. Local insight from people who have actually been somewhere is worth more than any algorithm.

Privacy & data requests

To exercise a privacy right (access, deletion, correction, portability, objection), or to ask about how we handle your personal data under the GDPR, UK GDPR, CCPA, or Israel’s Privacy Protection Law, email [email protected]. See our Privacy Policy for the full picture.

Press & partnerships

Media enquiries, partnership proposals, and licensing requests should go to [email protected] with “Press” or “Partnership” in the subject line.

Mailing address

Cricket Traveling LTD
Israel

We don’t accept walk-ins or postal correspondence for support requests — please use email so we can route your message to the right person.